Privacy Policy

This Privacy Policy explains how H-Town Auto Buyers ("we," "us," or "our") collects, uses, and shares information when you visit this website or contact us for a cash offer on your vehicle. We keep the amount of personal information we collect to a minimum, we do not sell it, and we only use it to help you sell your car.

Information you give us

When you fill out our offer form, use the contact page, call, or text us, you may provide: your name, phone number, email address (optional), your vehicle's year, make, model, and condition, your ZIP code, and any notes you choose to add. You only give us this information voluntarily so we can quote and complete the purchase of your vehicle.

Information collected automatically

To understand how the site is used and to keep it running, we log basic, privacy-conscious analytics for page visits. This does not use tracking or advertising cookies. What we record is limited:

• A shortened version of your IP address (only the first three segments, never the full address)
• Your browser/device type (from the user-agent) and an approximate location (country, region, and city)
• The page you viewed and the referring page, if any

We keep this analytics data for about 90 days and then delete it. We do not use it to identify you personally.

Cookies

Our public pages do not use advertising, cross-site, or tracking cookies, so no cookie-consent banner is needed. The only cookie we set is a secure session cookie for staff who log in to our private admin area, which does not apply to normal visitors.

How we use your information

• To respond to your request and give you a cash offer for your vehicle
• To contact you by phone, text, or email about your offer and to arrange pickup
• To complete the sale and handle the required Texas title paperwork
• To operate, secure, and improve the website

How we share your information

We do not sell or rent your personal information. We may share it only:

• With trusted service providers that help us run the business (for example, our website hosting and the internal messaging tool that alerts our team to a new offer request), and only so they can perform that service for us;
• When needed to complete your vehicle sale (such as title transfer with the Texas Department of Motor Vehicles); and
• If required by law, or to protect our rights, safety, or property.

Text messages

If you text us or ask us to text you, you consent to receive text messages from us about your vehicle and offer. Message and data rates may apply, message frequency varies, and you can reply STOP at any time to opt out or HELP for help. We do not send marketing texts to people who have not contacted us.

Data retention

We keep the information you submit for as long as needed to respond to you and complete a sale, and as required for our records and by law. Analytics data is deleted after about 90 days. You can ask us to delete your information at any time.

Your choices and rights

You can ask us to stop contacting you, or to access, correct, or delete the personal information you gave us, by calling or emailing us using the details below. Texas residents may have additional rights under the Texas Data Privacy and Security Act, including the right to confirm whether we process your data and to request its deletion; we honor those requests.

Security

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure. Please do not send sensitive information such as full financial account numbers through the website.

Children

This website is intended for adults selling a vehicle and is not directed to children under 18.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Questions or requests about your privacy? Reach H-Town Auto Buyers at (713) 391-7441. See also our Terms of Service.